Communication is the need of the hour, and any person who is involved in any job or business (or is looking for or trying to start one) can testify to that. In today’s era, we all need to run because there is no time for walking, and communication skill is the tool which makes sure that you don’t lose your balance.
But, first things first. What are communication skills?
Well, similar to what the name itself suggests, communication skills are a set of tools which help the whole process of exchange of ideas and thoughts. The tools include speaking skills, listening skills, body language, clarity, confidence, open-mindedness etc. The lack of any of these would drop the quality of the communication.
Who requires communication skill? An employee or an employer? A businessman or a corporate worker?
The answer is simple, everyone. If you are a businessman, you cannot set-up an efficient business without the properly communicating with the people who work for you and the people who work with you. In fact, the best people to state the requirement of communication skills in the business sector are probably the people who are working day and night to set-up their start-up. As for the corporate worker, without communication skills, your whole career might either end up stinking or might just simply stagnate. Anyone corporate employee can testify to this.
1) Read, Listen & Talk: These three things together, even without the rest four methods, can make a huge difference your communication skills. But, what do they mean?
a) Read: Knowledge base is one of the most important things when it comes to communicating because you first need to understand and know what you want to communicate. This includes things related to your area of work as well as the knowledge of a language, which is really, really important for your speaking skills.
b) Listen: Communication is not only about sharing your ideas, it is also about letting the other person share. Just imagine a person who doesn’t even let you talk, at all! You would obviously zone out unless you are in awe of that person. Also, make sure you really listen. This would help you make the other person comfortable and would make the conversation more and more real.
c) Talk: Be an extrovert. Let the simple rule of ‘practise makes perfect’ apply! Talk to yourself, talk to people you know and, most importantly, try making more and more friends!
2) Boost Your Confidence: Confidence has a very major role in communication. Not only does it affect the way you speak, it also affects your concentration, body language, presence etc. Being calm and composed is another way to be confident, but either way the result would be in your favour. Be really positive, practise a lot and keep pumping yourself. Confidence might really be the key to your success!
3) Be Conscious and Aware: Another very important aspect of effective communication is being aware and conscious of what is going on in the conversation, where is it heading, how you are portraying yourself etc. In other words, ‘focusing on the now’ while you are communicating. This helps improve your body language, quick responses, quality of your verbal content etc. The best way to improve focus is by indulging in regular physical training (especially yoga) and meditating.
4) Empathize: The worst blunder that you can make is blocking out the views of the person you are communicating with. Without trying to even understand what the other person’s point of view is, you really cannot convince him to agree to your views. The logic is simple. You have to sell your ideas in a way which makes him ready to buy! And for that, you first need to know what is he ready to buy, and why!
5) Profile: Profiling is a very, very important part of communicating which is often left out. Profiling is the process of analysing a person and trying to sort out his type through logical digressions based on the observation of his every decision (how to walk, how to smoke, how to hold a cup, how to initiate a conversation, how to shake hands etc.). Profiling tells you enough about the person and the grounds you need to touch to make sure your goal is achieved.
Hope this little communication of ours was successful!